Employee Tax Scale changes to Shearer – Non Resident + FL in Payroll Premier 2011/12

Legacy KB ID: 4153

Question

Why are some of my employees’ Tax Scales changing to Shearer – Non Resident + FL after upgrading to Payroll Premier 2011/12?

Answer

This issue has been resolved with a patch that can be downloaded from: https://www.quicken.com.au/Support/ServicePackDownload.aspx?cat=PAYP1112TaxUpdate

Please read the instructions before applying the patch.

 

 

 

You will experience this issue if you change details in the employee record after you have started but not completed a pay run.

If you have customised tax scales that are listed below Shearer – Non Resident + FL, then the last on the list will be selected. 

Our Product Development Team is investigating this issue.

 

Workaround

Do not make changes to the employee record after you have started a pay run.

If you need to make a change to an employee record, cancel the pay run, make the change to the employee’s record and run the pay again.

 

If it is not feasible to cancel the pay run, do the following:

1.    In the Pay Run screen, Disable all employees whose records need to be adjusted from this pay run:

a.    Highlight the employee;

b.    Click the Activities button at the bottom of the screen;

c.    Select Disable Pay.

2.    Complete the pay run for the other employees;

3.    Click on the Pay Run icon, re-enable the employees for the pay run and then select Activities > Cancel Pays to delete the pay run:

4.    Make the changes to the employee details

5.    Run the pays again but process only for this employee:

a.    Click on Activities > Process Pays;

b.    On the Process Pays Window, click on Pay Dates and modify for the correct dates;

c.    On the process Pays Window, click on Advanced > Employee > Selected > click the dropdown menu and select the employee

d.    Click Process Pays to complete the pay run for this employee;

e.    Click on the Pay Run icon again, Activities > Cancel Pays.

 

Your pay run and updates to Employee record is complete. 




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