Reckon Accounts Desktop: Super does not display figures for current pay on a payslip

Legacy KB ID: 4386

Question

Why doesn’t the Super for the current pay not show on the payslip.

Answer

You may experience this issue on 1 or 3 per page payslip format when the Super Item’s Payroll Liability account has an Expense account selected. 

The Super item displays correctly on a 2 per page payslip format. 

Workaround 1

Use a 2 per page payslip.

Workaround 2

Re-assign the Super Item’s Liability Account field to a Payroll Liability Account like Payroll Liabilities:Super

1. In the Payroll Item List, right-click the Super Item and select Edit Payroll Item.
2. Click Next a couple of times to get to the Agency for company-paid liability screen.
3. Replace the Liability Account field with a Payroll Liability account like Payroll Liabilities:Super.
4. Click Next a few times to get to the end of the setup process and then click Finish.
5. If applicable, refresh past pays by deleting the Super item and re-entering it to have the amounts already processed re-assigned to the new payroll liability account. 

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