Error 3260 or 3022 when starting POS terminal or during a copy of keyboard layout.

Legacy KB ID: 3343

Question

Why do I receive an error when starting POS terminal or when copying the keyboard layout from one terminal to another?

Answer

The above-mentioned error can happen when you have multiple terminals each with a touch keyboard display setup, and you try and copy layout in the touch keyboard section, 'From another terminal' tab.

To remedy:

1- Close down all POS terminals.

2- From POS administrator select the Tools drop down menu and then Compact and Repair the Database

The above-mentioned error can happen when you have multiple terminals each with a touch keyboard display setup, and you try and copy layout in the touch keyboard section, 'From another terminal' tab.

To remedy:

1- Close down all POS terminals.

2- From POS administrator select the Tools drop down menu and then Compact and Repair the Database.

Now you should be able to perform the copy of Keyboard layout from another terminal.

Note: These errors may also be caused by attributes been changed on the PDB file, attributes should be set to archive, not read only, to find what attributes you have for your PDB, you need to run a search / find on your system for *.pdb allocate your PDB and then left click on Properties.


Need more help?

Ask the Reckon Community at: https://community.reckon.com/

Or Log a Support Ticket: https://www.reckon.com/au/support/

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