Reckon Desktop POS: Desktop POS Administrator Restore function did not restore my settings
Legacy KB ID: 3357
Question
In Desktop POS Administrator, the Restore function did not restore my settings, why not?
Answer
There are two possible reasons:
- For the Backup and Restore function to work POS Administrator must be running on a modern operating system (Windows 10/11).
- If you had to re-install a Desktop POS terminal, for Desktop POS Administrator to restore settings to that terminal the terminal ID must be identical to what it was when backed up.
