How to set the default email program to work with QuickBooks for emailing invoices.

Legacy KB ID: 825

Question

When I try and send an invoice to a customer via email, I get a message saying that you need to setup outlook before using this feature. How can i do this? I am already using outlook as the email handler for my email.

Answer

To resolve this problem:

1.        Open Internet Explorer

2.        Click on Tools then Internet Options and Programs tab

3.        To choose your email program:

Windows XP: click in the E-mail field

Windows 7 & Vista: click on Set Programs in the Internet Programs section and then Set your default program

4.        Select Microsoft Office and click OK.

 

QuickBooks will now use Microsoft Outlook as the default mailer.



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