Error: Runtime error when installing

Legacy KB ID: 1280

Question

How do I resolve the following runtime errors, which occur after installing QuickBooks?

  • Runtime error -91
  • Runtime error -2147418105
  • Runtime error: 429 Active X component cannot create object
  • Runtime error ID = 1AD
  • Runtime error ID = 1CE

Answer

Runtime errors may be caused by incomplete registration of all QuickBooks files during program installation.

To resolve these messages:

  1. Restart your computer, and then restart QuickBooks.
  2. If the message persists, search for the file reboot.bat, and then double-click the file in the search results. (If the search results contain multiple files named reboot.bat, only double-click the file in the current QuickBooks installation folder.)
  3. If the message persists, install QuickBooks over the existing installation.
  4. If the issue is still unresolved, uninstall QuickBooks, and then install the program again.

How did we do?

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