Reckon Accounts icon does not respond when Screen Resolution magnified to 150%
Legacy KB ID: 4769
Question
Why doesn’t Reckon Accounts launch when I click on the Reckon Accounts icon? My screen resolution has been magnified to 150%.
Answer
When screen resolution is set to levels outside the resolution Reckon Accounts has been configured for, irregular responses may be experienced.
Workaround
Launch QuickBooks from the Programs menu:
1. Start > All Programs > Reckon Accounts.
2. Double click your version of Reckon Accounts – e.g.
Reckon Accounts Premier – Accountant Edition 2012-13
Windows Explorer Alternative:
1. Go to C:\Program Files (x86)\Intuit\Reckon Accounts 20**
2. Double click on QBW32.exe, or for an industry edition
a. QBW32PremierAccountant.exe
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