Have not received confirmation that BAS was processed through GovConnect

Legacy KB ID: 3982

Question

I have completed my BAS, filled all the details in GovConnect and submitted to the ATO but as yet I have not received a confirmation that it was successfully accepted. 

Answer

When a submission through SBR has been accepted by the ATO, Reckon GovConnect will give you the message:  “The BAS G Business Activity Statement has been successfully lodged”.

This will be due to either:

·         your internet connection was interrupted at the precise time the acceptance signal from the ATO was being transmitted;

·         the SBR portal was experiencing some difficulty at the precise time of submission.

 

Workaround

Wait for a reasonable time for a confirmation.  Then:

·         launch GovConnect by clicking the icon on the desktop or from the default location:  C:\Program Files\Reckon Limited\Reckon GovConnect - Activity Statement Lodgement\;

·         follow the prompts until you get to the List Response screen – this screen shows the returns required and their due dates;

·         If this BAS is not on the list then your BAS submission has been accepted. 

·         If this BAS is on the list then you will need to submit the BAS again.

 

Before re-submitting your BAS, check the SBR website at www.SBRstatus.gov.au for information regarding interruptions to the SBR system. 

Any further questions regarding submissions should be addressed to the ATO. 

 

How did we do?

There is a connection failure message when lodging BAS through GovConnect

BAS is blank the first time I use it.

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