ATO requires you to complete F2, F3 and F4 fields

Legacy KB ID: 5503

Question

When I pre-fill GovConnect with my BAS information why do I get the error: “ATO requires you to complete F2, F3 and F4 fields”?  The fields mentioned have been completed.

Answer

Delete the information in the fields specified and re-entry them and Lodge again.

 

The Issue

The fields mentioned in the error, and the number of fields, can be any of the fields in GovConnect covering the BAS Lodgment.

The error is generated when GovConnect does not recognize any information for these fields that the ATO is requesting.  You cannot proceed until you supply the information requested by the ATO.

The error may result from:

·         A small corruption in the BAS export file

·         Incorrect type of information in the BAS field indicated – like any non-numeric character.  Often it will be an “invisible” character like a space or tab.

It is likely to occur on a BAS field that does not extract the information from your company file.

 

Workaround

1.    In Reckon Accounts BAS Lodgment form, remove the information in the indicated fields.

2.    Re-enter that information again taking care to enter only numeric characters

3.    Lodge again

If the error message persists, manually enter the required information in the nominated fields directly in GovConnect.

 

Need more help?

Ask the Reckon Community at: https://community.reckon.com/reckon

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QuickBooks QBi Series and Microsoft Terminal Services 2000 & 2003

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