SuperStream Export Report is blank

Legacy KB ID: 5186

Question

Why is the SuperStream Export Report blank?

Answer

This error will occur when a Super Fund does not have an ABN number listed in its setup record. Although the export file will generate, it will not contain any information.

 

Solution

Check each Super Fund for the ABN number

1.    List > Super Funds > double click on the first super fund

2.    In the Fund ABN No: field, enter the Super Fund’s ABN.

3.    Check the rest of the Super Fund list.

 

 

Need more help?

Ask the Reckon Community at: https://community.reckon.com/reckon.

 

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