Open a company file that is on another computer or on a file server?

Legacy KB ID: 841

Question

How do I open a company file that is on another computer or on a file server?

Answer

Before you attempt to open a company file that is stored on another computer, please ensure the following:

  • The folder on the computer storing the company file is set up to be shared over the network. Windows® Help explains how to do this.
Note: If the company file is on a file server, make sure your network administrator has given you access to this server.
  • The linked computer or server is mapped as a network drive to your own computer. (See links below for more information on mapping your network drive.)
  • The Reckon Accounts Administrator has set you up as a Reckon Accounts user and provided you with a username and password.

Once the above conditions are met, you can open your company file:

  1. From the Reckon Accounts File menu, choose Open Company.
  2. In the Open a Company window, from the Look in drop down list, choose the mapped network drive that contains the company data. For example, if you mapped your company data file to your computer's drive E, look for Company Files Name (E:) in the drop-down list.
Note: If necessary, double-click the appropriate folders until you see the company file, which will have a .qbw extension.
  1. Once you've located the company file, select it from the list and click Open.
  2. If prompted, enter your username and password.


    Need more help?
    Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts
    Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

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