All Templates corrupt

Legacy KB ID: 5299

Question

All my templates have become corrupt.  How do I reconstruct them?

Answer

Import new Default Templates from the installation folder.

Custom Templates can be “Return to Default” and reconfigured.

Detailed Instructions

Return a customised template to default

1. Close all forms in Accounts Business
2. Lists > Templates
3. Right click your custom template and select Customise Columns
4. Click on the Default button a click OK
5. Reconfigure your custom template.

Import a default template

1. Close all forms in Accounts Business
2. Lists > Templates
3. Click on Templates and select Import
4. Navigate to your installation folder:
   1. Default location: C:\program Files (x86)\Intuit\Reckon Accounts 20xx
5. Double click on the required template
6. Click on Manage Templates and give the Template a new name
7. When all templates have been imported, make the original templates inactive:
   1. In Templates, right-click the template and select Make Template Inactive

Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/