Incorrect rounding on invoices when entering in certain quantities and amounts.

Legacy KB ID: 1686

Question

Why are my invoices not rounding correctly?

Answer

When an item is entered on an invoice with a large quantity (e.g. 3000) the amount entered in the Amount column may reduce by 1 or 2 cents when you tab to the next line.

This will only occur if a Tax Code is assigned to the transaction and the 'Amounts Inc Tax' box is not ticked.


Resolution -

1) Select Lists menu > Item List.

2) Click Item > New.


3) Create an 'Other Charge' item and name it as 'Rounding' and Click OK to create an item.


(Do not assign a tax code or amount to this item).

When an invoice is created and the above problem exists, enter the 'Rounding' item on the following line and price it accordingly so the total reflects the correct amount.



Need more help?

Ask the Reckon Community at: https://community.reckon.com/

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

Error when converting a Sales Order to an Invoice: This item was created from a Sales Order. You m

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