oleaut32.dll is out of date
Legacy KB ID: 3391
Question
Why do i get this error message whenever I attempt to start POS Terminal or Administrator?
Error: oleaut32.dll is out of date
Answer
This error is related to a file (oleaut32.dll) that needs to be updated on your system for POS to operate correctly. To update this file, you will need to install the Visual Basic 6 Service Pack file vbrun60.exe available from the POS CD.
- Close any applications that may be currently running on your computer, these may include background applications.
- Insert the POS CD into your CD drive and close out of the auto run screen if it appears.
- Double Click on My Computer from the desktop.
- Locate your CD Rom drive, right click on the icon and choose Explore.
- This should open a new Explorer window, on the right Pane of the screen locate a folder called Support Files and double click on this.
- Locate a file called Vbrun60.exe and double to install.
- Once the installation is complete, remove the cd restart the PC and attempt to run POS again.
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