Troubleshooting - Reckon Desktop POS

When Scanning items in QuickPos, it incorrectly brings up first item in the product list. Why?

Legacy KB Id: 3346

Why do I get Runtime Error 0 when I resize my POS Terminal screen?

Legacy KB Id: 3437

An error occurred while posting the standard accounts and items to the Accounts data file from POS

Legacy KB Id: 5508

End of Day file from Recycle Bin restored to another directory

Legacy KB Id: 4340

Error opening QuickPOS - POSWebbrowser.ocx

Legacy KB Id: 3347

Sales figures in Reckon Accounts are reporting less than what is reported on the POS Balance Report

Legacy KB Id: 3524

Printing Transaction History with Receipt printing turned off

Legacy KB Id: 3360

Enabling the Gift Voucher function in Retail Point of Sale 2008/09

Legacy KB Id: 3280

Senor scanner not reading Barcode on Customer Loyalty Cards

Legacy KB Id: 3815

POS Administrator cannot open the Point of Sale ‘RPOS’ database on .... installing 2016 Enterprise

Legacy KB Id: 5393

Star TSP100 (USB Only) Receipt Printer does not cut the receipt and does not open the Cash Drawer

Legacy KB Id: 4783

Why do I get the message "Error Code 3 - Failed to write data to QuickPOS Administrator Port. Extended error Code 1231."?

Legacy KB Id: 3345

Registry entry locations for POS

Legacy KB Id: 3980

Cannot upgrade Retail POS database file when moving to a new PC

Legacy KB Id: 5072

POS Terminal hangs at the splash screen when opening.

Legacy KB Id: 3428

How do i process customer payments on cash based accounting?

Legacy KB Id: 3349

Runtime error 429. Active X component can't create object.

Legacy KB Id: 3265

Item Prompt window appears when selecting an item in QuickBooks Point Of Sale

Legacy KB Id: 3507

POS Terminal Crashes when using Categories

Legacy KB Id: 3481

Some Customers are missing from a transfer from RAB to POS

Legacy KB Id: 5505

Unable to install QuickBooks POS Admin 2004

Legacy KB Id: 3500

Error "Error in QuickBooks response, there has been an internal error when processing the request" when processing a Customer Balance Transfer

Legacy KB Id: 3529

QuickPos Admin.exe has generated errors and will be closed by Windows. You will need to restart the program.

Legacy KB Id: 3424

Retrieving a Held Transactions does not update the status of the transaction

Legacy KB Id: 5432

Reckon Desktop POS: Messaging system not working

Legacy KB Id: 5657

Runtime error 9-subscript out of range

Legacy KB Id: 3314

Error message: 'Communications Port not available' when opening POS

Legacy KB Id: 3504

Amounts don't change when I toggle the inc or ex tax option on POS Terminal

Legacy KB Id: 3492

After Posting from POS to Reckon Accounts I can't find where my Cash has transferred to.

Legacy KB Id: 3252

How to create a Customer Loyalty Card

Legacy KB Id: 3564

Unable to retrieve a Held Transaction from Retail POS

Legacy KB Id: 4866

Using the Epson TM T-88V Intelligent Receipt Printer with Reckon POS

Legacy KB Id: 5035

Reckon Desktop POS: Virtual COM port not created when Senor Receipt Printer driver is installed

Legacy KB Id: 5261

The transaction is not in balance warning when posting End-of-Day files to Reckon Accounts

Legacy KB Id: 5514

Entering barcodes into QuickBooks for use in QuickPOS.

Legacy KB Id: 3491

Error Code 91 QuickPOS Administrator directory not available

Legacy KB Id: 3311

POS Receipt printer cannot create a virtual COM port

Legacy KB Id: 5253

Barcode Standards for POS

Legacy KB Id: 4891

Unable to uninstall QuickPOS v5

Legacy KB Id: 5242

New location for the ImportErrors folder

Legacy KB Id: 4086

Slow Layby functionality in POS Online

Legacy KB Id: 4889

Support for Senor POS peripherals

Legacy KB Id: 4400

Msvbvm60.dll

Legacy KB Id: 3467

Switch To or Retry when entering a transaction or printing receipt in POS

Legacy KB Id: 4497

An error occurred creating the end-of-day file. The sales data has not been reset.

Legacy KB Id: 4379

Wildcard Search on POS with just one letter does not find items beginning with that letter

Legacy KB Id: 5150

How to manually uninstall POS from your computer

Legacy KB Id: 4079

My POS Retail Started Kit has a problem, I cant get the scanner to work. Who can help me?

Legacy KB Id: 3518

Configuring Receipt printer when connected via a customer display.

Legacy KB Id: 5648

QuickPOS Admin crashes when changing Barcode Color to a custom colour.

Legacy KB Id: 3502

Retail POS peripheral device not working despite successful installation

Legacy KB Id: 4680

Obvious ORP-800 Installation Failed

Legacy KB Id: 3238

Accounts Business hangs when creating a POS database file

Legacy KB Id: 5112

Reckon Desktop POS: Runtime error 94, Invalid use of Null

Legacy KB Id: 4419

Discount price on mixed products on a promotion does not calculate properly in POS 2014.

Legacy KB Id: 5134

Adjusting price level 2 &/or 3 causes corrupted item data in QuickBooks Item list

Legacy KB Id: 3468

QuickPOS freezes when opening

Legacy KB Id: 3305

How do I change the search criteria?

Legacy KB Id: 3257

Runtime Error 94, Invalid use of Null.

Legacy KB Id: 3302

Error: USB Device not recognised when plugging in a scanner for POS

Legacy KB Id: 5322

Run time error 94 invalid use of null - Could not get POS System to start

Legacy KB Id: 3263

How to Cash a Cheque in Point of Sale

Legacy KB Id: 3946

Partial or mixed payments with EFT and a Cashout results in an incorrect balance owing.

Legacy KB Id: 4171

Error 3260 Could not update: currently locked by user Admin

Legacy KB Id: 3916

msvbvm60.dll error when processing end of day

Legacy KB Id: 3411

The On Hold Transaction list is missing

Legacy KB Id: 3370

Quickbooks POS has detected that you do not have the correct version of QB installed

Legacy KB Id: 3517

Why isn't the Transaction History list displaying my transactions from yesterday?

Legacy KB Id: 3358

POS Terminal continually asking to register

Legacy KB Id: 5459

Error – 13 type mismatch when clicking the price button in the POS Admin Product List screen

Legacy KB Id: 4515

Incorrect account type created for a Sales account when posting data from Retail POS to Reckon Accounts

Legacy KB Id: 4695

Error 13 when posting End of Day to QuickBooks – missing accounts

Legacy KB Id: 4420

Error using a scale with Reckon Point Of Sale: Cannot read the weight from the scale

Legacy KB Id: 3521

Latest transfer from QuickBooks, or transactions from other terminals, do not show on some terminals

Legacy KB Id: 3877

Reckon Desktop POS: Specialized Product button crashes POS when clicked

Legacy KB Id: 4991

Attempting a Post or Transfer from QuickPOS they will get an Error code 15 – Could not open specified data file

Legacy KB Id: 3309

Barcode Printing Out As A Black Box

Legacy KB Id: 3308

POSTerminal(s) not appearing in the POS Administrator

Legacy KB Id: 3493

FORM_Load Error message on Reckon POS Terminal. Record is deleted

Legacy KB Id: 5656

Selected key has no function error when using a Barcode scanner in POS on a MAC computer

Legacy KB Id: 5543

Error 14 - Reckon Accounts OLE Link Error when installing Retail POS

Legacy KB Id: 3283

oleaut32.dll is out of date

Legacy KB Id: 3391

Cannot get Epson TM-T20 USB receipt printer to work with POS.

Legacy KB Id: 4080

Why does the Gross Sales figures not print on the QuickPOS reports all of the time?

Legacy KB Id: 3365

POS 2017 – Layby Balance can be wrong after EFTPOS layby payment.

Legacy KB Id: 5606

Turning on Random Barcodes in Retail POS

Legacy KB Id: 4315

Reckon Desktop POS: Runtime error 3709 - The search key was not found

Legacy KB Id: 5382

Error on line 5: The UNITTYPE specified on this SPL line does not match the required UNITTYPE for this transaction type [TRNSTYPE]

Legacy KB Id: 3454

Why am i receiving a Run time error 5 upon doing an end of day?

Legacy KB Id: 3477

How do I get my POS Terminal to display transactions put on hold on a different Terminal?

Legacy KB Id: 3522

POS EFTPOS solutions for Reckon Retail POS NZ

Legacy KB Id: 5431

There is no demonstration database in the selected location.

Legacy KB Id: 3277

Why do I get "The posting account is invalid" when I post End of Day to Reckon Accounts?

Legacy KB Id: 5578

Why does the Customer list open in QuickPOS Administrator, when doing payments or charges in QuickPOS?

Legacy KB Id: 3373

After a transaction the Invoice isn't printed.

Legacy KB Id: 3260

How do i reprint transaction history without a mouse or touch screen?

Legacy KB Id: 3359

Beginning transaction number not changing in POS

Legacy KB Id: 3453

Run Time Error 76

Legacy KB Id: 3384

Posiflex PP1000

Legacy KB Id: 3461

Error 3260 or 3022 when starting POS terminal or during a copy of keyboard layout.

Legacy KB Id: 3343

Senor TP-100 printer is Powering on and randomly or beeping constantly.

Legacy KB Id: 5628

Cannot delete or purge inactive laybys

Legacy KB Id: 3431

An error occurred in ‘modprocessqbstand’. ‘Processstandardfile’. 70 permissions denied.

Legacy KB Id: 4441

Internal Error 2711. SQLDMO when installing Retail Point of Sale

Legacy KB Id: 4078

Group report not updating

Legacy KB Id: 3440

Incorrect promotional discount is applied if promotional items have same non-promotional price

Legacy KB Id: 4039

Price search function not working properly after updating the price and transfer to Quickpos.

Legacy KB Id: 3446

POS Terminal doesn’t allow a 100% discount

Legacy KB Id: 4331

When I transfer my items from QuickBooks to POS the inverted commas symbol (") is changed to a single apostrophe (').

Legacy KB Id: 3376

When I scan an item it automatically prints it to a receipt.

Legacy KB Id: 3451

Error executing Accounts command: Invalid procedure call or argument when transferring POS data

Legacy KB Id: 5207

Why do I get "You can only deposit to chequing or other current assets accounts" error ,when posting tender voucher account payment?

Legacy KB Id: 3364

Run-time error 6 overflow when opening POS Terminal

Legacy KB Id: 4084

Retail POS Setup has detected that QuickBooks has not been installed

Legacy KB Id: 4093

Laybys created in a previous version of POS do not show on outstanding layby report

Legacy KB Id: 3430

POS Terminal window fixed position

Legacy KB Id: 3388

Configuring the Datalogic QuickScan-i-QD21x0 R96-9399 scanner

Legacy KB Id: 5036

Applying POS Layby payments to a Reckon Accounts Tax Invoice for Layby

Legacy KB Id: 5526

Setting up a POSIFLEX programmable Keyboard in Retail Point of Sale

Legacy KB Id: 3362

Reckon Desktop POS: Selected key has no function error when scanning a barcode inside POS

Legacy KB Id: 5517

Surcharges do not calculate correctly on Refunds

Legacy KB Id: 3720

Runtime Error 339

Legacy KB Id: 3432

Senor scanner beeps but no input to Notepad detected

Legacy KB Id: 4532

Why do I recieve an error, runtime error 35600, when clicking on options in POS Admin?

Legacy KB Id: 3315

All Retrieve – Add Item – Hold sequences do not always print to the Kitchen Printer

Legacy KB Id: 4037

Configuring Senor GTP-290B3 receipt printer driver to work with the Obvios ORP-800 receipt printer

Legacy KB Id: 3568

POS Terminal screen opens to a smaller size and cannot be adjusted.

Legacy KB Id: 4665

Programming Cypher Lab 1500 barcode scanner for POS

Legacy KB Id: 4377

Error-"Alpha characters not allowed" when entering payment

Legacy KB Id: 3304

POS Kitchen Printer skips some items when transaction put on hold.

Legacy KB Id: 3979

Transactions put on Hold prior to a Promotion starting then Retrieved during the Promotion, use Prom

Legacy KB Id: 4476

Random Price Barcodes

Legacy KB Id: 3282

Reckon Desktop POS: Price update in POS Admin is not properly reflected in Reckon Accounts

Legacy KB Id: 4412

Cannot refund Layby if initial payment was included in the Layby Sale

Legacy KB Id: 3959

Customer name not showing in transaction history list.

Legacy KB Id: 3429

Why can't I import my Touch Keyboard layout back to POS without crashing?

Legacy KB Id: 3264

Cannot Read or Write into Data Base – Run-time error 91 - Object variable or with block variable not

Legacy KB Id: 4458

Tender Credit Card option does not process EFT and opens the Cash Draw

Legacy KB Id: 3976

An error has occurred in ReceiptPrinter.cls : Initialise. This may be due to another Windows device using the same port.

Legacy KB Id: 3255

How to log off a POS Hosted session

Legacy KB Id: 4918

Reckon Desktop POS: Product barcode not found when scanning a barcode

Legacy KB Id: 3585

End of Day process crashes POS after completing an EFT reconciliation

Legacy KB Id: 3787

POS Online user without user rights to QuickBooks Hosted, can access the company file

Legacy KB Id: 4701

How do I use POS to sell Consignment Items?

Legacy KB Id: 3306

MSVBVM60.dll Error in QuickPOS

Legacy KB Id: 3278

"Runtime error 339. Component POSTouchKeyboard.ocx ...not correctly registered."

Legacy KB Id: 3418

Include a message on a Retail POS Receipt

Legacy KB Id: 4482

Why won't my customer barcodes scan in QuickPOS?

Legacy KB Id: 3361

Error code -4 qbw32.exe path is empty

Legacy KB Id: 3433

Posiflex 2100 POS Keyboard doesn't work correctly.

Legacy KB Id: 3307

An error has occurred in modPOSSupport:main in Reckon POS Terminal

Legacy KB Id: 5002

Reckon Desktop POS: Delete duplicate transctions

Legacy KB Id: 3435

Runtime error 53, file is not found when posting the End Of Day transactions

Legacy KB Id: 3516

My Transaction History list is not refreshing

Legacy KB Id: 3354

POS Admin opens the wrong version of Quickbooks

Legacy KB Id: 3523

Why is my Customer Balance in POS 5 different to the Balance in QuickBooks 2002?

Legacy KB Id: 3412

Error 1316 The account already exists when upgrading POS

Legacy KB Id: 5286

FAQ - Rounding between QuickBooks and QuickPOS for 2002

Legacy KB Id: 3310

POS Receipts are missing digits in Item price and Sales Totals

Legacy KB Id: 3857

Senor TP-100 Receipt Printer has incorrect Firmware. No COM port is generated.

Legacy KB Id: 5554

How do i delete a QuickPOS terminal that has been registered?

Legacy KB Id: 3350

Changed amounts on a memorized payee transaction not automatically adjusted

Legacy KB Id: 3915

Cannot assign a Class to a POS Refund in QuickBooks

Legacy KB Id: 4539

Error: There are no Held Transactions to retrieve – when scanning a product barcode in Retail POS

Legacy KB Id: 4679

Assigning a keyboard key to a preset product category

Legacy KB Id: 3439

Unable to print barcodes / product labels in Retail Point of Sale 2008/09 using Windows Vista

Legacy KB Id: 3294

POS Terminal unexpectedly requests a User ID

Legacy KB Id: 3796

Reckon Desktop POS: Configuring Cash Register

Question: How do I configure a Cash Register for Reckon Desktop POS? Answer. You'll need to configure them via the Control Panel on Windows. For Windows 11: Open your Windows Start menu. Open your Co…

Reckon Desktop POS: Error on Line 3, Cannot change the Type of Account

Legacy KB Id: 3535

13 Type mismatch: GetQuickBooksData error when transferring information to POS

Legacy KB Id: 4831

Reckon Desktop POS: Installing the Senor GTP-290B3 receipt printer onto an Apple computer

Legacy KB Id: 4826

Process an end of day produces Run Time Error 52 or causes POS terminal to freeze.

Legacy KB Id: 3287

Microsoft Windows Vista requires a driver for the Data Logic Scanner when installing Retail Point of Sale

Legacy KB Id: 3272

Reckon Accounts Desktop: Customer currency does not match your currency error

Legacy KB Id: 3270

The application’s certificate is invalid when posting or transferring from Point of Sale

Legacy KB Id: 5045

Can't remove the ID from the split definition in the middle of the impact file.

Legacy KB Id: 3266

Error code 5

Legacy KB Id: 3356

‘You have selected a Kitchen Printer but have not indicated where it is connected’ error when making

Legacy KB Id: 5264

Group items that include a discount use an incorrect price in QuickPOS.

Legacy KB Id: 3485

Terminal Screen is blank in Retail POS 2016

Legacy KB Id: 5388

Attaching company logos to a Reckon POS receipt printer

Legacy KB Id: 4990

Runtime Error 430 Class Does Not Support Automation Or Does Not Support Selected Interface.

Legacy KB Id: 3286

Run time error 13 Type Mismatch

Legacy KB Id: 3292

POS doesn't summarize payments when exporting to Reckon Accounts. How do I get around this?

Legacy KB Id: 3382

Switch To / Retry request when printing to a POS receipt printer

Legacy KB Id: 4443

RPC Server unavailable when posting from POS to Reckon Accounts

Legacy KB Id: 5375

Description of Item and not the Item Name printed to the Reckon POS receipt printer

Legacy KB Id: 5043

Reckon Desktop POS: Desktop POS Administrator Restore function did not restore my settings

Legacy KB Id: 3357

Receipt Printer needs reconfiguring after Reckon POS PC turned off

Legacy KB Id: 5003

Duplicate transaction number

Legacy KB Id: 3436

My Datalogic Touch 65 Scanner is not functioning correctly

Legacy KB Id: 3269

Serial Port Emulation for the HP FK224AA / A799 USB receipt printer

Legacy KB Id: 3829

When Creating the POS database I get an error message.

Legacy KB Id: 3274

Error connecting to Accounts. Could not start Reckon Accounts, when transferring data from Accounts

Legacy KB Id: 5275

When launching POS Terminal it freezes on the splash screen

Legacy KB Id: 3565

Error Code -1 Unable to Read system registry when transferring from Accounts Business to Pos Admin

Legacy KB Id: 3243

Cannot delete a Table when reservations have been disabled in Table Manager

Legacy KB Id: 4341

Error code 482 Printer error while creating a POS report print file

Legacy KB Id: 3922

Senor Omni Directional Scanner – Change the Scanner Setting

Legacy KB Id: 4985

If you report Tax on a cash basis you cannot record a negative line item that has a different tax code than the other line items on the invoice.

Legacy KB Id: 3303

How do i install and network Desktop POS?

Legacy KB Id: 3351

Price Level not applied to the Customer

Legacy KB Id: 4442

Inventory Items are duplicated and their Type is set as Service when posting an End of Day file

Legacy KB Id: 5055

Why are my items prices 4 decimal places long in QuickPOS?

Legacy KB Id: 3348

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