Troubleshooting - Reckon Desktop POS
When Scanning items in QuickPos, it incorrectly brings up first item in the product list. Why?
Legacy KB Id: 3346
Why do I get Runtime Error 0 when I resize my POS Terminal screen?
Legacy KB Id: 3437
An error occurred while posting the standard accounts and items to the Accounts data file from POS
Legacy KB Id: 5508
End of Day file from Recycle Bin restored to another directory
Legacy KB Id: 4340
Error opening QuickPOS - POSWebbrowser.ocx
Legacy KB Id: 3347
Sales figures in Reckon Accounts are reporting less than what is reported on the POS Balance Report
Legacy KB Id: 3524
Printing Transaction History with Receipt printing turned off
Legacy KB Id: 3360
Enabling the Gift Voucher function in Retail Point of Sale 2008/09
Legacy KB Id: 3280
Senor scanner not reading Barcode on Customer Loyalty Cards
Legacy KB Id: 3815
POS Administrator cannot open the Point of Sale ‘RPOS’ database on .... installing 2016 Enterprise
Legacy KB Id: 5393
Star TSP100 (USB Only) Receipt Printer does not cut the receipt and does not open the Cash Drawer
Legacy KB Id: 4783
Why do I get the message "Error Code 3 - Failed to write data to QuickPOS Administrator Port. Extended error Code 1231."?
Legacy KB Id: 3345
Registry entry locations for POS
Legacy KB Id: 3980
Cannot upgrade Retail POS database file when moving to a new PC
Legacy KB Id: 5072
POS Terminal hangs at the splash screen when opening.
Legacy KB Id: 3428
How do i process customer payments on cash based accounting?
Legacy KB Id: 3349
Runtime error 429. Active X component can't create object.
Legacy KB Id: 3265
Item Prompt window appears when selecting an item in QuickBooks Point Of Sale
Legacy KB Id: 3507
POS Terminal Crashes when using Categories
Legacy KB Id: 3481
Some Customers are missing from a transfer from RAB to POS
Legacy KB Id: 5505
Unable to install QuickBooks POS Admin 2004
Legacy KB Id: 3500
Error "Error in QuickBooks response, there has been an internal error when processing the request" when processing a Customer Balance Transfer
Legacy KB Id: 3529
QuickPos Admin.exe has generated errors and will be closed by Windows. You will need to restart the program.
Legacy KB Id: 3424
Retrieving a Held Transactions does not update the status of the transaction
Legacy KB Id: 5432
Reckon Desktop POS: Messaging system not working
Legacy KB Id: 5657
Runtime error 9-subscript out of range
Legacy KB Id: 3314
Error message: 'Communications Port not available' when opening POS
Legacy KB Id: 3504
Amounts don't change when I toggle the inc or ex tax option on POS Terminal
Legacy KB Id: 3492
After Posting from POS to Reckon Accounts I can't find where my Cash has transferred to.
Legacy KB Id: 3252
How to create a Customer Loyalty Card
Legacy KB Id: 3564
Unable to retrieve a Held Transaction from Retail POS
Legacy KB Id: 4866
Using the Epson TM T-88V Intelligent Receipt Printer with Reckon POS
Legacy KB Id: 5035
Reckon Desktop POS: Virtual COM port not created when Senor Receipt Printer driver is installed
Legacy KB Id: 5261
The transaction is not in balance warning when posting End-of-Day files to Reckon Accounts
Legacy KB Id: 5514
Entering barcodes into QuickBooks for use in QuickPOS.
Legacy KB Id: 3491
Error Code 91 QuickPOS Administrator directory not available
Legacy KB Id: 3311
POS Receipt printer cannot create a virtual COM port
Legacy KB Id: 5253
Barcode Standards for POS
Legacy KB Id: 4891
Unable to uninstall QuickPOS v5
Legacy KB Id: 5242
New location for the ImportErrors folder
Legacy KB Id: 4086
Slow Layby functionality in POS Online
Legacy KB Id: 4889
Support for Senor POS peripherals
Legacy KB Id: 4400
Msvbvm60.dll
Legacy KB Id: 3467
Switch To or Retry when entering a transaction or printing receipt in POS
Legacy KB Id: 4497
An error occurred creating the end-of-day file. The sales data has not been reset.
Legacy KB Id: 4379
Wildcard Search on POS with just one letter does not find items beginning with that letter
Legacy KB Id: 5150
How to manually uninstall POS from your computer
Legacy KB Id: 4079
My POS Retail Started Kit has a problem, I cant get the scanner to work. Who can help me?
Legacy KB Id: 3518
Configuring Receipt printer when connected via a customer display.
Legacy KB Id: 5648
QuickPOS Admin crashes when changing Barcode Color to a custom colour.
Legacy KB Id: 3502
Retail POS peripheral device not working despite successful installation
Legacy KB Id: 4680
Obvious ORP-800 Installation Failed
Legacy KB Id: 3238
Accounts Business hangs when creating a POS database file
Legacy KB Id: 5112
Reckon Desktop POS: Runtime error 94, Invalid use of Null
Legacy KB Id: 4419
Discount price on mixed products on a promotion does not calculate properly in POS 2014.
Legacy KB Id: 5134
Adjusting price level 2 &/or 3 causes corrupted item data in QuickBooks Item list
Legacy KB Id: 3468
QuickPOS freezes when opening
Legacy KB Id: 3305
How do I change the search criteria?
Legacy KB Id: 3257
Runtime Error 94, Invalid use of Null.
Legacy KB Id: 3302
Error: USB Device not recognised when plugging in a scanner for POS
Legacy KB Id: 5322
Run time error 94 invalid use of null - Could not get POS System to start
Legacy KB Id: 3263
How to Cash a Cheque in Point of Sale
Legacy KB Id: 3946
Partial or mixed payments with EFT and a Cashout results in an incorrect balance owing.
Legacy KB Id: 4171
Error 3260 Could not update: currently locked by user Admin
Legacy KB Id: 3916
msvbvm60.dll error when processing end of day
Legacy KB Id: 3411
The On Hold Transaction list is missing
Legacy KB Id: 3370
QuickBooks POS has detected that you do not have the correct version of QuickBooks installed
Legacy KB Id: 3517
Why isn't the Transaction History list displaying my transactions from yesterday?
Legacy KB Id: 3358
POS Terminal continually asking to register
Legacy KB Id: 5459
Error – 13 type mismatch when clicking the price button in the POS Admin Product List screen
Legacy KB Id: 4515
Incorrect account type created for a Sales account when posting data from Retail POS to Reckon Accounts
Legacy KB Id: 4695
Error 13 when posting End of Day to QuickBooks – missing accounts
Legacy KB Id: 4420
Error using a scale with Reckon Point Of Sale: Cannot read the weight from the scale
Legacy KB Id: 3521
Latest transfer from QuickBooks, or transactions from other terminals, do not show on some terminals
Legacy KB Id: 3877
Reckon Desktop POS: Specialized Product button crashes POS when clicked
Legacy KB Id: 4991
Attempting a Post or Transfer from QuickPOS they will get an Error code 15 – Could not open specified data file
Legacy KB Id: 3309
Barcode Printing Out As A Black Box
Legacy KB Id: 3308
POSTerminal(s) not appearing in the POS Administrator
Legacy KB Id: 3493
FORM_Load Error message on Reckon POS Terminal. Record is deleted
Legacy KB Id: 5656
Selected key has no function error when using a Barcode scanner in POS on a MAC computer
Legacy KB Id: 5543
Error 14 - Reckon Accounts OLE Link Error when installing Retail POS
Legacy KB Id: 3283
oleaut32.dll is out of date
Legacy KB Id: 3391
Cannot get Epson TM-T20 USB receipt printer to work with POS.
Legacy KB Id: 4080
Why does the Gross Sales figures not print on the QuickPOS reports all of the time?
Legacy KB Id: 3365
POS 2017 – Layby Balance can be wrong after EFTPOS layby payment.
Legacy KB Id: 5606
Turning on Random Barcodes in Retail POS
Legacy KB Id: 4315
Reckon Desktop POS: Runtime error 3709 - The search key was not found
Legacy KB Id: 5382
Error on line 5: The UNITTYPE specified on this SPL line does not match the required UNITTYPE for this transaction type [TRNSTYPE]
Legacy KB Id: 3454
Why am i receiving a Run time error 5 upon doing an end of day?
Legacy KB Id: 3477
How do I get my POS Terminal to display transactions put on hold on a different Terminal?
Legacy KB Id: 3522
POS EFTPOS solutions for Reckon Retail POS NZ
Legacy KB Id: 5431
There is no demonstration database in the selected location.
Legacy KB Id: 3277
Why do I get "The posting account is invalid" when I post End of Day to Reckon Accounts?
Legacy KB Id: 5578
Why does the Customer list open in QuickPOS Administrator, when doing payments or charges in QuickPOS?
Legacy KB Id: 3373
After a transaction the Invoice isn't printed.
Legacy KB Id: 3260
How do i reprint transaction history without a mouse or touch screen?
Legacy KB Id: 3359
Beginning transaction number not changing in POS
Legacy KB Id: 3453
Automation error in POS Desktop after Windows 11 24H2 Update
Issue. Following the Windows 11 24H2 updates, some Reckon POS Desktop Administrator and/or Terminals are experiencing: Random buffer overflow or automation errors , especially during key events like…
Run Time Error 76
Legacy KB Id: 3384
Posiflex PP1000
Legacy KB Id: 3461
Error 3260 or 3022 when starting POS terminal or during a copy of keyboard layout.
Legacy KB Id: 3343
Senor TP-100 printer is Powering on and randomly or beeping constantly.
Legacy KB Id: 5628
Cannot delete or purge inactive laybys
Legacy KB Id: 3431
An error occurred in ‘modprocessqbstand’. ‘Processstandardfile’. 70 permissions denied.
Legacy KB Id: 4441
Internal Error 2711. SQLDMO when installing Retail Point of Sale
Legacy KB Id: 4078
Group report not updating
Legacy KB Id: 3440
Incorrect promotional discount is applied if promotional items have same non-promotional price
Legacy KB Id: 4039
Price search function not working properly after updating the price and transfer to Quickpos.
Legacy KB Id: 3446
POS Terminal doesn’t allow a 100% discount
Legacy KB Id: 4331
When I transfer my items from QuickBooks to POS the inverted commas symbol (") is changed to a single apostrophe (').
Legacy KB Id: 3376
When I scan an item it automatically prints it to a receipt.
Legacy KB Id: 3451
Error executing Accounts command: Invalid procedure call or argument when transferring POS data
Legacy KB Id: 5207
Why do I get "You can only deposit to chequing or other current assets accounts" error ,when posting tender voucher account payment?
Legacy KB Id: 3364
Run-time error 6 overflow when opening POS Terminal
Legacy KB Id: 4084
Retail POS Setup has detected that QuickBooks has not been installed
Legacy KB Id: 4093
Laybys created in a previous version of POS do not show on outstanding layby report
Legacy KB Id: 3430
POS Terminal window fixed position
Legacy KB Id: 3388
Configuring the Datalogic QuickScan-i-QD21x0 R96-9399 scanner
Legacy KB Id: 5036
Applying POS Layby payments to a Reckon Accounts Tax Invoice for Layby
Legacy KB Id: 5526
Setting up a POSIFLEX programmable Keyboard in Retail Point of Sale
Legacy KB Id: 3362
Reckon Desktop POS: Selected key has no function error when scanning a barcode inside POS
Legacy KB Id: 5517
Surcharges do not calculate correctly on Refunds
Legacy KB Id: 3720
Runtime Error 339
Legacy KB Id: 3432
Senor scanner beeps but no input to Notepad detected
Legacy KB Id: 4532
Why do I recieve an error, runtime error 35600, when clicking on options in POS Admin?
Legacy KB Id: 3315
All Retrieve – Add Item – Hold sequences do not always print to the Kitchen Printer
Legacy KB Id: 4037
Configuring Senor GTP-290B3 receipt printer driver to work with the Obvios ORP-800 receipt printer
Legacy KB Id: 3568
POS Terminal screen opens to a smaller size and cannot be adjusted.
Legacy KB Id: 4665
Programming Cypher Lab 1500 barcode scanner for POS
Legacy KB Id: 4377
Error-"Alpha characters not allowed" when entering payment
Legacy KB Id: 3304
POS Kitchen Printer skips some items when transaction put on hold.
Legacy KB Id: 3979
Transactions put on Hold prior to a Promotion starting then Retrieved during the Promotion, use Prom
Legacy KB Id: 4476
Random Price Barcodes
Legacy KB Id: 3282
Reckon Desktop POS: Price update in POS Admin is not properly reflected in Reckon Accounts
Legacy KB Id: 4412
Cannot refund Layby if initial payment was included in the Layby Sale
Legacy KB Id: 3959
Customer name not showing in transaction history list.
Legacy KB Id: 3429
Why can't I import my Touch Keyboard layout back to POS without crashing?
Legacy KB Id: 3264
Cannot Read or Write into Data Base – Run-time error 91 - Object variable or with block variable not
Legacy KB Id: 4458
Tender Credit Card option does not process EFT and opens the Cash Draw
Legacy KB Id: 3976
An error has occurred in ReceiptPrinter.cls : Initialise. This may be due to another Windows device using the same port.
Legacy KB Id: 3255
How to log off a POS Hosted session
Legacy KB Id: 4918
Reckon Desktop POS: Product barcode not found when scanning a barcode
Legacy KB Id: 3585
End of Day process crashes POS after completing an EFT reconciliation
Legacy KB Id: 3787
POS Online user without user rights to QuickBooks Hosted, can access the company file
Legacy KB Id: 4701
How do I use POS to sell Consignment Items?
Legacy KB Id: 3306
MSVBVM60.dll Error in QuickPOS
Legacy KB Id: 3278
"Runtime error 339. Component POSTouchKeyboard.ocx ...not correctly registered."
Legacy KB Id: 3418
Include a message on a Retail POS Receipt
Legacy KB Id: 4482
Why won't my customer barcodes scan in QuickPOS?
Legacy KB Id: 3361
Error code -4 qbw32.exe path is empty
Legacy KB Id: 3433
Posiflex 2100 POS Keyboard doesn't work correctly.
Legacy KB Id: 3307
An error has occurred in modPOSSupport:main in Reckon POS Terminal
Legacy KB Id: 5002
Reckon Desktop POS: Delete duplicate transctions
Legacy KB Id: 3435
Runtime error 53, file is not found when posting the End Of Day transactions
Legacy KB Id: 3516
My Transaction History list is not refreshing
Legacy KB Id: 3354
POS Admin opens the wrong version of QuickBooks
Legacy KB Id: 3523
Why is my Customer Balance in POS 5 different to the Balance in QuickBooks 2002?
Legacy KB Id: 3412
Error 1316 The account already exists when upgrading POS
Legacy KB Id: 5286
FAQ - Rounding between QuickBooks and QuickPOS for 2002
Legacy KB Id: 3310
POS Receipts are missing digits in Item price and Sales Totals
Legacy KB Id: 3857
Senor TP-100 Receipt Printer has incorrect Firmware. No COM port is generated.
Legacy KB Id: 5554
How do i delete a QuickPOS terminal that has been registered?
Legacy KB Id: 3350
Changed amounts on a memorized payee transaction not automatically adjusted
Legacy KB Id: 3915
Cannot assign a Class to a POS Refund in QuickBooks
Legacy KB Id: 4539
Error: There are no Held Transactions to retrieve – when scanning a product barcode in Retail POS
Legacy KB Id: 4679
Assigning a keyboard key to a preset product category
Legacy KB Id: 3439
Unable to print barcodes / product labels in Retail Point of Sale 2008/09 using Windows Vista
Legacy KB Id: 3294
POS Terminal unexpectedly requests a User ID
Legacy KB Id: 3796
Reckon Desktop POS: Configuring Cash Register
Question: How do I configure a Cash Register for Reckon Desktop POS? Answer. You'll need to configure them via the Control Panel on Windows. For Windows 11: Open your Windows Start menu. Open your Co…
Reckon Desktop POS: Error on Line 3, Cannot change the Type of Account
Legacy KB Id: 3535
13 Type mismatch: GetQuickBooksData error when transferring information to POS
Legacy KB Id: 4831
Reckon Desktop POS: Installing the Senor GTP-290B3 receipt printer onto an Apple computer
Legacy KB Id: 4826
Process an end of day produces Run Time Error 52 or causes POS terminal to freeze.
Legacy KB Id: 3287
Microsoft Windows Vista requires a driver for the Data Logic Scanner when installing Retail Point of Sale
Legacy KB Id: 3272
Reckon Accounts Desktop: Customer currency does not match your currency error
Legacy KB Id: 3270
The application’s certificate is invalid when posting or transferring from Point of Sale
Legacy KB Id: 5045
Can't remove the ID from the split definition in the middle of the impact file.
Legacy KB Id: 3266
Error code 5
Legacy KB Id: 3356
‘You have selected a Kitchen Printer but have not indicated where it is connected’ error when making
Legacy KB Id: 5264
Group items that include a discount use an incorrect price in QuickPOS.
Legacy KB Id: 3485
Terminal Screen is blank in Retail POS 2016
Legacy KB Id: 5388
Attaching company logos to a Reckon POS receipt printer
Legacy KB Id: 4990
Runtime Error 430 Class Does Not Support Automation Or Does Not Support Selected Interface.
Legacy KB Id: 3286
Run time error 13 Type Mismatch
Legacy KB Id: 3292
POS doesn't summarize payments when exporting to Reckon Accounts. How do I get around this?
Legacy KB Id: 3382
Switch To / Retry request when printing to a POS receipt printer
Legacy KB Id: 4443
RPC Server unavailable when posting from POS to Reckon Accounts
Legacy KB Id: 5375
Description of Item and not the Item Name printed to the Reckon POS receipt printer
Legacy KB Id: 5043
Reckon Desktop POS: Desktop POS Administrator Restore function did not restore my settings
Legacy KB Id: 3357
Receipt Printer needs reconfiguring after Reckon POS PC turned off
Legacy KB Id: 5003
Duplicate transaction number
Legacy KB Id: 3436
My Datalogic Touch 65 Scanner is not functioning correctly
Legacy KB Id: 3269
Serial Port Emulation for the HP FK224AA / A799 USB receipt printer
Legacy KB Id: 3829
When Creating the POS database I get an error message.
Legacy KB Id: 3274
Error connecting to Accounts. Could not start Reckon Accounts, when transferring data from Accounts
Legacy KB Id: 5275
When launching POS Terminal it freezes on the splash screen
Legacy KB Id: 3565
Error Code -1 Unable to Read system registry when transferring from Accounts Business to Pos Admin
Legacy KB Id: 3243
Cannot delete a Table when reservations have been disabled in Table Manager
Legacy KB Id: 4341
Error code 482 Printer error while creating a POS report print file
Legacy KB Id: 3922
Senor Omni Directional Scanner – Change the Scanner Setting
Legacy KB Id: 4985
If you report Tax on a cash basis you cannot record a negative line item that has a different tax code than the other line items on the invoice.
Legacy KB Id: 3303
How do i install and network Desktop POS?
Legacy KB Id: 3351
Price Level not applied to the Customer
Legacy KB Id: 4442
Inventory Items are duplicated and their Type is set as Service when posting an End of Day file
Legacy KB Id: 5055
Why are my items prices 4 decimal places long in QuickPOS?
Legacy KB Id: 3348