POS Terminal unexpectedly requests a User ID
Legacy KB ID: 3796
Question
Why does POS Terminal ask me to enter a User ID? I don’t remember setting any user names and passwords.
Answer
There are two areas in POS where a password request can be configured. Check both and set to the desired level.
In the POS Administrator
Tools > Options > Security
Is Enable Point of Sale Security checked? Uncheck if not needed. Click on Apply then OK to save changes.
Tools > Options > Transactions
Is A Sales Person must be selected checked? Uncheck if not needed. Click on Apply then OK to save changes.