Open Invoice does not appear on Statement to Customer when All open transactions as of Statement Dat

Legacy KB ID: 5012

Question

Why are some open invoices not showing on the Statement?  I have selected to show All open transactions as of Statement Date.

 

Answer

Change the computer system date to match the Statement Date.

 

The Issue

You will experience the issue if you have processed a payment for an invoice after the Statement Date and before the day you are creating the Statement.

By design Accounts Business (formerly QuickBooks) will not list an invoice as open if it has been paid before the day the Statement is being created. 

Some users may prefer to show the situation as it actually was on the Statement Date.  You can only do this by changing the system date on your computer to the Statement Date.  Transactions entered after the Statement Date will be viewed as in the future so that the open invoice will still be listed as open on the Statement. 

 

Detailed Instructions

1.    Close Accounts Business;

2.    Control Panel > Date and Time > Change Date and Time;

3.    Select the Statement Date;

4.    Click Ok and OK;

5.    Launch Quickbooks and create your Statements;

6.    Reset your computer date to the current date. 

 

How did we do?

The option for "Amts Inc Tax" does not stay ticked/unticked

Reckon Accounts Invoices To Be Sent Does Not Have Current/Updated Details

Related Articles

Due Date appears beside my invoices on the statement?
ABN Numbers not appearing on Customer Statements
Last transaction of imported bank statement does not import into NZ QuickBooks
Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)