Change or reset your Reckon account password
Learn how to change or reset the password for your Reckon account. This is the account that you use to access Reckon One, Reckon GovConnect, Reckon Cloud POS and Reckon Insights.
This article applies if you have created an account with a username and password. If you used single sign-on (SSO) to create your account, you will have to change your password with your SSO provider (Microsoft or Google).
Reset a forgotten password
To reset a forgotten password:
- Go to https://id.reckon.com/login/.
- On the sign in screen, select Forgotten password.
- Enter the email you use to sign in to your Reckon account.
- A recovery code will be sent to your email, as long as it's linked to an account in our system. Learn what to do if it hasn't arrived.
- On the sign in screen, enter the recovery code and a new password.
- Select Continue.
Change your password
To change your password:
- Go to https://id.reckon.com/login/
- Sign in to your Reckon account.
- Select your profile (the person icon) in the top right corner of your screen.
- Under Password, select Edit.
- Enter your current password, then a new password.
- Select Save.
Read more
- Learn how to change your other account details
Need more help?
Ask the Reckon Community at: https://community.reckon.com/
Or Log a Support Ticket: https://www.reckon.com/au/support/
