Reckon Cloud POS: How to remove Tax from Items and Orders

Question:

How can I remove tax from store items?

Answer:

To remove tax from an item, first log into the Reckon Cloud POS Management System

Navigate to the Inventory Tab Across the top ribbon

Select the specific item you wish to remove tax from, click on the padlock so you can edit the tax rate and amend it as required.

Don't forget to re-add the tax on the item later is the removal was only temporary.

How Do I Remove Tax From a Specific Order?

To be able to do this we need to change our preferences in the Management System, navigate to "Preferences", select "In Store", and ensure "Allow to disable tax in register" is set to "yes"

Once this has been enabled you can navigate to your Cash Register. You will see a toggle button next to "tax" which you can switch on and off as required. Turning off will turn the tax off for the entire purchase.

How Do I Clear My Transaction History?

Legally, receipts can not be cleared once the sale has been completed. If you need to reverse a transaction you can use the "Quick Return" feature in the Cash Register