Credit Card Refund transactions without tax codes do not show on the Tax Code Exception Report

Legacy KB ID: 3579

Question

Why don't Credit Card Refund transactions without tax codes show on the Tax Code Exception Report?

Answer

Please follow this Workaround.

• Open the Tax Code Exceptions Report

• Click on Modify Report tab and then the Filter tab
• In Choose Filter, click on Transaction Type
• In the Transaction Type box, click the down arrow and select ALL
• Click OK.

The credit card refund transactions without tax codes will show on the report.