“To be emailed” box on the Invoice form is not ticked automatically.

Legacy KB ID: 3896

Question

Why is the “To be emailed” box not ticked on the Invoice form when I have selected the customer to receive by email?

Answer

This situation will occur if you have

·         ticked the Automatically tick the “To be emailed” check box if customer’s Preferred Send Form Method is Email in Edit > Preferences > Send Forms > My Preferences

·         selected the Preferred Send Form Method as Email in Customer > Additional Info tab

·         but did not enter an email address for the customer.

 

Solution

Enter the customer’s email address in the Customer > Address Info tab > Email.  Then click OK to save

 

How did we do?

Removing the Australian Tax Total field from invoices

Invoice Tax Total is not 10% of Net Total

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