Table of Contents

Settings made from a Reckon Insights Template are not being saved

Reference ID: RA-1729


ISSUE

Settings are not being retained when saving the changes directly from any of the Insights Template using the Save > Save As option from the cogs' menu icon.



SOLUTION

Make your changes to any of the Templates, then open it from the Explore view before saving.

The following is applicable to any Templates used from Reckon Insights.

EXAMPLE

  1. From the Home page, select the Accounts Receivable (Customers) template
  2. Go to Reports > Sales by Customer
  3. The following was updated on the Template:
    1. Book Name
    2. Transaction Type


  1. Click on Explore from Hereall your setting changes are retained


  1. Now, click on the cogs' menu icon and select Save > As a Look


  1. Select the Folder location to store your report then, enter the Title, Description
  2. Save the report



How did we do?

Unable to access the ellipses option to rename, re-authenticate, or delete feed when Data Feed name is lengthy

The Default Ratios include all Feeds by default

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