Can't save changes when editing a bank account, I don't have exclusive use?
Legacy KB ID: 2058
Question
Why cant I save changes in a bank account, Reckon says I don't have exclusive use?
Answer
This is a feature to prevent data errors/corruption. To safely update the bank account, please follow the steps provided below.
- When the message about acquiring exclusive use appears select 'YES'
- Select 'YES' again to save the changes
- Go back to edit this account and change the account number and select 'OK' to save the changes
Need more help?
Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts
Or Log a Support Ticket: https://www.reckon.com/au/support/
