Leave Used in Employee Record does not update

Legacy KB ID: 5396

Question

Why doesn’t the Leave Used field in the Employee Record update anymore?

Answer

Update the Leave used manually after leave has been taken

 

The Issue

After 2 pays the Leave Used field does not update. 

Reckon apologizes for the inconvenience this problem is causing.

This problem affects only the Leave Used field; all other reporting of leave taken – Pay slips, Reports – show the leave taken correctly.

 

Workaround

Update the Leave Used field manually after leave is taken.

 

How to verify the amount of leave taken

  1. Reports> Employees and Payroll > Leave Accrual Summary
  2. Set Dates to This Payroll Year
  3. View the Personal/Holiday/Other1/Other2 Used column for leave hours used this financial year.

 

Need more help?

Ask the Reckon Community at: https://community.reckon.com/reckon.

How did we do?

Allowance payroll item does not include Overtime hours

Creating an additional Holiday Loading item

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