How to view the QBWin.log file in Reckon Accounts Hosted

Legacy KB ID: 5314

Question

How do I view the QBWin.log file in Reckon Accounts Hosted?

Answer

Reckon Accounts Hosted allows you to view the maintenance file QBwin.log The file is located in Q:\Log folder and is named verify_rebuild_data.log. 

On each restart of Reckon Accounts Hosted and new log file will be created.  The current one will always be named verify_rebuild_data.log and older ones will be renamed with .old1, .old2 etc. added to the file name.  A total of 6 files are maintained.

 

To view this file:

  1. Click the download icon from the floating toolbar (the red briefcase icon)
  2. Browse to Q:> Log
  3. Select the file verify_rebuild_data.log and click on Open.  It will download to your local PC.
  4. Select Open (with Notepad) to see the contents of the file. 

 



Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/accountshosted

Or Log a Support Ticket: https://www.reckon.com/au/support/

 

How did we do?

Username not accepted when logging into the new Reckon Accounts Hosted.

Unable to print both Bank Reconciliation Reports

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