Windows inside in Reckon Accounts cannot open correctly or crashes the program

Question:

When I try to open customer center, employee center, or supplier center in Reckon Accounts, I cannot open it correctly, or it crash the software.

Solution:

1. Go to menu drop down, Window > Close All (to close all open background windows)

2. Go to the menu drop down, View > One Window (if already on One Window, try View > Multiple Windows to change/refresh the "View" settings he had already set) . 

3. Then try to open the Employee Center again. 

If you can not open the item list or another type of list, try right click the View > Customise Columns > click Default > OK.  This sets the list columns back to default and should let that list open like normal.

If the issue still exist, please go to control panel > Programs and Features and right click Reckon accounts chose to uninstall/change and chose to repair the installation.



Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

Unrecoverable Error 13656 92620 when entering transactions in Accounts Business

When saving a transaction the message received is "You must assign an account to this transaction"

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