One Step Update continually fails to update share prices in one datafile
Legacy KB ID: 5502
Question
Why do some of my datafiles fail to update share prices but currencies update, and other datafiles update their share prices without difficulty? I have checked the setup of my shares and they are correct.
Answer
You may experience this behaviour in datafiles with Funds. Not all Fund prices have a Share Code and are not in the update list. However, if a share code is entered that does not match the format of standard shares, then the One Step Update will fail.
Workaround
Review the Codes on your Securities:
1. Investing > Security List
2. Look down the list for Funds (Asset Class: Unclassified)
3. Check the symbol against the ASX listing of Funds:
a. https://www.asx.com.au/products/etf/managed-funds-etp-product-list.htm
b. If your fund is not listed here, the Symbol should be blank
4. Right-click your Fund and select Edit
a. Symbol: enter the correct symbol or leave blank
b. Type should be Fund or Trust
c. Asset Class should be Unclassified
5. Confirm that all Codes have been properly applied:
a. One Step Update > Select quotes
b. Browse down the list of Securities and check that funds have the correct code or are blank. Make corrections to any funds still incorrect.
c. To exclude a Fund from this download click on the green tick to the left to remove it.
Need more help?
Ask the Reckon Community at: https://community.reckon.com/reckon