Unexpected Error : (M=1112, L=2530, C=243, V=8844 (228C)

Legacy KB ID: 145

Question

Reckon Accounts constantly crashes with the following error message: Unexpected Error : (M=1112, L=2530, C=243, V=8844 (228C)

Answer

To fix this problem go through the following steps:

1. Open the Write Cheques window (go to Activities/Write Cheques or press CTRL + W)

2. Click in the Pay to the Order of field on the cheque form so that the cursor is flashing there.

3. Press CTRL + L to open the name list.

4. Click on the Name button and select Re-Sort list.

5. When asked if you really want to return the list to its original order click OK.

6.Close the Name list and the Write cheques window.

7. Go to the List menu and select the Chart of Accounts.

8. Go to the Account button and Re-sort the list as above.

9. Close the list.

Repeat this process with the remainder of the list menu, including the other list sub-menu.

Depending on the list, the button may be called a variety of things (the name of the list) but it will always be the button at the bottom left and will function the same way. Not all lists will need to be re-sorted, if the option is greyed out or doesn’t appear, just go on to the next list. Rebuild the data file. Verify the data file. If the corruption has not been fixed by the rebuild have a look at the Qbwin.log file, this file will list the errors the rebuild found. Try to fix the corruption manually. Once this has been done rebuild and verify the datafile again.


Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

Reckon Accounts Setup has detected that this system should be restarted.

Reckon Products and Windows and Windows Server Compatibility

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