Problem: Reckon Accountscannot complete the reconfiguration process... or Please insert the disk: QuickB

Legacy KB ID: 4180

Question

Why do I get these errors when I try to repair my Reckon Accounts installation?     

Answer

Please insert the disk: Reckon Accounts installation CD

Or

Problem: Reckon Accounts cannot complete the reconfiguration process. This may be because there wasn't sufficient disk space available to install all the required files during installation.

Solution: Insert the Reckon Accounts CD into the CD drive, and then click OK to run the installer and complete the reconfiguration process. If Auto Run is enabled on your computer, the Reckon Accounts Installation Wizard will begin automatically; click Cancel to exit that program. Alternatively, you can try to free up space on your computer. To do so, click Cancel to exit this program, free up 1.5 GB of space on your hard drive. Then reinstall Reckon Accounts from the CD.

 

Answer

This error occurs if the installation is in repair mode and is looking for the repair tools. This most often occurs when a downloaded version of Reckon Accounts has been installed and you are reinstalling from a CD.

 

 

Workaround

Uninstall Reckon Accounts and reinstall from the CD.

Note: Uninstalling Reckon Accounts does not remove your company data files.

 

To Uninstall Reckon Accounts:

Windows 7/8/10/11:

1.    Start > Control Panel > Programs & Features

2.    Highlight your Reckon Accounts installation, right click it and select Uninstall/Change;

3.    On the Reckon Accounts Installation window, click Next;

4.    On the Reckon Accounts Maintenance window, click Remove, click Next;

5.    Click Finish.

Windows XP:

1.    Start > Control Panel Add/Remove Programs;

2.    In the list of programs, select Reckon Accounts and click the Change/Remove button;

3.    In the Reckon Accounts Installation window, click Next;

4.    In the Reckon Accounts Maintenance window, select the Remove option, click Next, and then click Remove.

 

Install Reckon Accounts from the CD.

Need more help?

Ask the Reckon Community at: https://community.reckon.com/

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

Error 1723 when installing Accounts Business 2014

Setup has detected that an installation \ uninstallation of an application may not be complete

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