Single Touch Payroll Overview

What is Single Touch Payroll? 

Effects Australia only

Single Touch Payroll (STP) is the Australian Taxation Offices (ATO) latest compliance regulation that requires employers to send employee payroll information including salary, wages, PAYG withholding and superannuation to the ATO at the same time as their standard pay run. 

The introduction of Single Touch Payroll in July 2018 was a significant change that required many employers (with 20 or more employees) to upgrade or replace their payroll system in order to meet their payroll reporting obligations. As of July 1, 2019 STP will be mandatory for all businesses with employees. For more information visit the ATO Single Touch Payroll website or our dedicated Reckon Single Touch Payroll page

Reckon has four (4) payroll products that are required by the ATO to be single touch payroll complaint. They are:

  • Reckon One
  • Reckon Accounts Desktop
  • Reckon Accounts Hosted
  • Payroll Premier

Once you complete the step by step set up for Single Touch Payroll please see the links at the end of this document for the detailed steps required from within your application.  

Step by Step Guide

Below is a step by step guide to get you ready to lodge STP reports to the ATO via your Reckon application. 

Step 1
  1. Go to www.reckon.com
  2. Select Login Reckon GovConnect STP
  3. Click Register for Free to create your Portal account 

Detailed instructions for each Reckon product are HERE  If you are a Reckon Accounts Hosted user, or a Reckon One user DO NOT create a new Reckon Customer Portal account and see the instructions mentioned above.

Step 2
  1. Log into your Reckon Customer Portal account
  2. Click Add Product > Reckon GovConnect 
Step 3
  1. Click Enable MFA to setup Multi factor authentication.
  2. Detailed instructions are HERE
  3. Get your mobile phone
  4. Choose the method you wish to use (SMS or Google Authenticator*)

* Google authenticator requires a smart phone.

Step 4
  1. Create your STP account by clicking Get Started
  2. Enter your ABN or WPN

If you have a branch number you MUST enter that now by clicking I have a GST branch. If you are unsure which one to use log into your ATO business portal or see your BAS or Tax agent / accountant. 

Step 5
  1. Select your Reckon product
Step 6
  1. Retrieve your software ID (you'll need this soon) by opening the applicable GovConnect business you just created, then click on Company & Advisor Info
Step 7
  1. Register your software ID with the ATO - sorry, this is a manual process and we are hoping the ATO will automate this in the future. 
  2. Go to at https://am.ato.gov.au/
  3. Click My hosted SBR software services
  4. Click Notify the ATO of your hosted service
  5. Enter the RECKON LIMITED (that's us) ABN: 14 003 348 730
  6. Click Reckon Limited
  7. Enter your Software ID
  8. Detailed instructions are HERE 
Step 8
  1. Now over to your specific Reckon product to ensure it is correctly configured for STP. 
  2. Go to the relevant help guides listed below. These will advise any additional steps within the product, as well as how to submit your STP data to the ATO. 


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