Attempting a Post or Transfer from QuickPOS they will get an Error code 15 – Could not open specified data file

Legacy KB ID: 3309

Question

I get an error code 15 - Could not open specified data file when I try a post/transfer.

Answer

This only happens when you have a password on your Reckon Account data file. To prevent this error from occuring ensure you have logged into your Reckon Account before performing a Post or Transfer from QuickPOS.

Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/