QuickBooks Timesheets do not remember the link between Service Item and Payroll Item

Legacy KB ID: 4294

Question

When entering data in the Weekly Timesheets, why doesn’t QuickBooks remember the payroll item used for the service item?  A different payroll item from the last one used appears. 

Answer

A payroll item not being remembered with a service item indicates that:

·         The Week Of date range does not match the range of normal pay periods

·         Is before the date of the last pay

·         Using an annual salary item for an employee paid on an hourly basis.

 

Solution

1.    Ensure that in Edit > Preferences > Time Tracking, the first day of the week matches the first day of the payroll date range.

2.    Ensure that the date range is after the last paid date range.

3.    Use hourly-based pay rates.

How did we do?

QuickBooks has encountered a problem and needs to close after opening the Supplier Centre

Reckon Accounts Desktop: Error: Adaptive server anywhere database engine has encountered a problem and needs to close.

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