Data Services Tip - Try this first before requesting a data service

1. Perform a Rebuild Data operation

DATA RECOVERY: How to perform a data file rebuild (Rebuild Data) in Reckon Accounts business range (Desktop)

DATA RECOVERY: How to perform a data file rebuild (Rebuild Data) in Reckon Accounts Hosted

2. Perform a Verify Data operation

DATA RECOVERY: How to perform a data file verification (Verify Data) in Reckon Accounts business range (Desktop)

DATA RECOVERY: How to perform a data file verification (Verify Data) in Reckon Accounts Hosted

3. Perform a second Rebuild Data operation to resolve any issues detected during the verify operation (optional)

DATA RECOVERY: How to perform a data file rebuild (Rebuild Data) in Reckon Accounts business range (Desktop)

DATA RECOVERY: How to perform a data file rebuild (Rebuild Data) in Reckon Accounts Hosted

4. Perform a second Verify Data operation to confirm if there are any other issue still indicated in the QBWIN.LOG

DATA RECOVERY: How to perform a data file verification (Verify Data) in Reckon Accounts business range (Desktop)

DATA RECOVERY: How to perform a data file verification (Verify Data) in Reckon Accounts Hosted

If the Verify or the Rebuild operation results in a crash, contact the Technical Support Team or request a data service.

Need support with data recovery or your password issues? The Reckon Data Services team can help.



Need more help?

Ask the Reckon Community at: https://community.reckon.com/

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

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