Data Services Tip - Try this first before requesting a data service
1. Perform a Rebuild Data operation
DATA RECOVERY: How to perform a data file rebuild (Rebuild Data) in Reckon Accounts Hosted
2. Perform a Verify Data operation
DATA RECOVERY: How to perform a data file verification (Verify Data) in Reckon Accounts Hosted
3. Perform a second Rebuild Data operation to resolve any issues detected during the verify operation (optional)
DATA RECOVERY: How to perform a data file rebuild (Rebuild Data) in Reckon Accounts Hosted
4. Perform a second Verify Data operation to confirm if there are any other issue still indicated in the QBWIN.LOG
DATA RECOVERY: How to perform a data file verification (Verify Data) in Reckon Accounts Hosted
If the Verify or the Rebuild operation results in a crash, contact the Technical Support Team or request a data service.
Need support with data recovery or your password issues? The Reckon Data Services team can help.
Need more help?
Ask the Reckon Community at: https://community.reckon.com/
Or Log a Support Ticket: https://www.reckon.com/au/support/