Data Services

Recommendations for how to upgrade older QuickBooks 2007/08 backup QBB or QBW to Reckon Accounts 2021 or higher if it fails and you experience a program crash

If you are attempting to upgrade an older QuickBooks 2007/08 backup file (QBB) or company file (QBW) using a newer Reckon Accounts 2021 or higher software, and you encounter a crash then try the reco…

How to reduce data file sizes larger than 500MB for Reckon Accounts Business range

Some recommendations on handling data files that are larger than 500MB and ways to reduce that file size.

How to view the Product Information screen for Reckon Accounts desktop and Reckon Accounts Hosted

Step-by-Step instructions for how to display the Product Information screen.

How do I confirm I am logged in as the Admin user that can enable the file to be upgraded to the newer version?

Checking whether the current company data file username/password is for the Admin user that would allow a file to be upgraded

Reckon One completed case resources

Some useful resources for Reckon One

Data Services: Recommendations for Reckon Accounts Business Range (Desktop)

Below are some recommendations: Include the steps below into your regular routine as a preventative measure. For Reckon Accounts desktop, I recommend the following be performed regularly: 1) Generate…

Get help over-the-phone with following instructions

Phone support contact details

Problems receiving emails or messages end up in junk mail folder

Recommendations for getting our messages into your inbox. Add our email address to your contact list.

What is the difference between Reckon Accounts Hosted login and Company Data File login

A quick visual comparison of the Reckon Accounts Hosted platform login and Company data file login screens.

Reckon Accounts Personal: How to validate a data file (QDF)

Question: How do I validate my Reckon Accounts Personal file? Answer: To validate a Reckon Accounts Personal range / Home & Business data file (*.QDF), you will need to do the following: Open the Rec…

Reckon Accounts Desktop / Reckon Accounts Hosted: Determining the default Admin User

Step-by-step instructions for how to determine which company data file username is the Admin user.

Things to consider when your data file is undergoing a data service

Important info you need to consider when your file is being sent for a data service.

How to restore a backup file (RKN) in Reckon Accounts Personal Range

Step-by-step instructions for how to restore the Reckon Accounts Personal range / Home & Business backup file (*.RKN)

Data Services Tip - Try this first before requesting a data service

Quick guide to performing a file integrity check using the built-in functions of the Reckon Accounts Hosted and desktop software

Sharing your Xero lists and transactions data

How-to guide on exporting Lists from Xero and sharing the Xero data with the Data Migration Team

DATA RECOVERY: Completed Case Recommendations [Desktop]

Recommendations on best practices regarding passwords, backups and data file maintenance for Reckon Accounts Business range.

How to share your Reckon One book with the Odyssey Resources Team and Reckon Migration Team

Step-by step instructions on sharing a Reckon One book with the Reckon Migration Team

Sharing your Intuit QuickBooks Online lists and transactions data

How-to guide on exporting Lists from Intuit QuickBooks Online and sharing the data with the Reckon Migration Team

Removing the Closing Date password on Reckon Accounts desktop or Hosted

Step-by-step guide to removing the Closing Date password

How to export Lists and Reports data from Intuit QuickBooks Online

How-to guide on exporting Lists from Intuit QuickBooks Online and sharing the data with the Reckon Migration Team

How to add a custom data field that has a value which appears in an Estimate, Sales Order and Invoice

Step-by-step guide on adding a custom data field to an Estimate, Sales Order and Invoice template.

Post-Password Removal File Maintenance

Step-by-step guide on performing data file maintenance using the built-in Verify Data and Rebuild Data functions for the Reckon Accounts Business range desktop software.

How to create a backup (QBB) in Reckon Accounts Business Range (Accounting, Plus, Premier, Enterprise) desktop with complete verification

Guide to creating a backup (QBB) in the Reckon Account business range products

Important information about your data service

Time Zones: Since we are in Sydney, times are in Australian Eastern Daylight-Savings Time. Payment c urrency and methods All fees are in Australian Dollars. For express case options, payment is via c…

How to export Lists and Reports data from Xero

How-to guide on exporting Lists from Xero and sharing the data with the Reckon Migration Team

DATA RECOVERY: Completed Case Recommendations [Hosted]

Recommendations on best practices regarding passwords, backups and data file maintenance for Reckon Accounts Hosted.

Data Services: Recommendations for Reckon Accounts Hosted

Below are steps you can do yourself or something you can get the Hosted Technical Support Team to assist you with which will be a positive step towards keeping your data file in good shape. 1) Genera…

Hosted Data Files undergoing Admin Password Removal - logging in as a non-Admin username

Why am I being prompted to enter a password? If a data file is prompting for a password to be entered, it means either: a) The file has an Admin password setup b) The file has more than one username…

How to use the Reckon Payroll Premier Recovery Wizard

The Payroll Premier Recovery function is very useful to quickly get you into a good working copy of the data file from a time when a pay run was last successfully processed. Using the built-in Payrol…

What is my Reckon Accounts Hosted company data file name and location

How to find out your company data file name and location on the Reckon Accounts Hosted platform.

Data Recovery: How to rename a TLG file on Reckon Accounts Hosted or Reckon Accounts desktop

How to rename a TLG file on Reckon Accounts Hosted

How to create a backup file (RKN) in Reckon Accounts Personal Range

Create a Reckon Accounts Personal range / Home & Business backup file (*.RKN) Open the Reckon Accounts Personal range / Home & Business application. Click on the File menu. Click on Backup. Click on…

Reckon Accounts Hosted: How to change the Hosted login password

Step-by-step how to change the Reckon Accounts Hosted login password

DATA RECOVERY: Completed Case Recommendations [Payroll Premier]

Recommendations on best practices regarding passwords, backups and data file maintenance for Reckon Payroll Premier

Reckon One: How to remove shared access for a book

Follow the steps below to remove shared access to a Reckon One book. Login to the Reckon Portal On the left-side navigation select My Products and then Reckon One. For the specific book that you want…

DATA RECOVERY: Completed Case Recommendations [Personal Range]

Please confirm that the issues that you raised no longer occurs before forging ahead and continuing to use the reconstructed data file. Any re-work necessary to resolve any issue previously raised wi…

How to locate your Reckon Accounts Business Range data file (QBW), backup file (QBB) or portable file (QBM)

Step-by-step guide for locating a Reckon Accounts Business range company data file, backup file or portable file.

How can I make the text or font size on screen be made larger for Reckon Accounts software?

Use "Ease of Access" or "Accessibility" setting in Windows 10 or Windows 11 to make the font text size larger for Reckon Account

Important information about Hosted data file retrieval

Important information regarding what to expect and what you need to do if your data file is being retrieved from the Reckon Accounts Hosted platform to undergo a Data Service.

How to securely send a data file to the Reckon Migration Team

Step-by-step instructions for how to send a data file securely to the Reckon Migration Team.

How to resolve error "Invalid credentials. Check your account name and password" when launching the Hosted application

Step-by-step instructions to resolve the error "Invalid credentials. Check your account name and password" when launching the Hosted application.

Alternative backup options for a large data file on the Reckon Accounts Hosted platform

Guide on Hosted data files taking a long time to backup with recommendations on TLG file size and using a local Enterprise desktop software

What does a data file downgrade mean?

The data file downgrade service transforms a data file between the following data file formats: Reckon Accounts Enterprise to Reckon Accounts Premier. Reckon Accounts Hosted to Reckon Accounts Premie…

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