How to view the Product Information screen for Reckon Accounts desktop and Reckon Accounts Hosted

If you want to know or have been asked to provide information regarding your data file, you can see relevant info on the Product Information screen.

You need to make sure that you have the Reckon Accounts desktop or Hosted application open.

To display the Product Information screen: 

1) Press and hold down the CTRL key 

2) Press the number 1 key on your keyboard (not the 1 on the number pad). 

   This is the keyboard sequence known as CTRL+1

3) Release both keys

4) The Product Information screen will now be displayed

You can use this screen to find out useful information about the company data file that is currently opened.

File Information

- Data File Folder Location

- Data File Size

- Actions such as upgrading to a newer version, data file rebuilds, data file condense/clean up

- Total number of transactions within the data file

List Information

- Number of records in each specific list type

The first line Product will indicate the currently installed application version and release value.

The release value will show R1 or R1P when the software is initially released.

The release value will show R2 or R2P when the software has been updated with the latest tax table updates.

EXAMPLE

Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/accountshosted

Or Log a Support Ticket: https://www.reckon.com/au/support/