DATA RECOVERY: Completed Case Recommendations [Hosted]

Please confirm that the issues that you raised no longer occurs before forging ahead and continuing to use the reconstructed data file. 

Any re-work necessary to resolve any issue previously raised will be done on our copy of the reconstructed data file.

If you have entered a significant volume of new data into the file (which you do not wish to re-do) and there are new issues raised or found it will require additional investigation and may require new quote options.

Passwords

Create a record of all the data files and their associated Admin user passwords and when changes are made to these passwords. 

What is the recommended procedure when changing passwords? 

You need the Administrator password when upgrading your data file in Reckon Accounts Hosted or Reckon Accounts business range                                                                                                                                          

How to change a Hosted login password 

 Backup and File Maintenance

The person who accesses the data file as the Admin user is the one responsible for creating a backup of the data file and performing file maintenance.

Reckon Accounts Hosted and backup of your data file.

DATA RECOVERY: Important Recommendations for password, backup and file maintenance on the Reckon Accounts Hosted platform

Make a backup of all your data files at regular scheduled intervals. 

Perform data file backups with full verification enabled.

This gives added peace of mind that the backups saved are error-free.

DATA RECOVERY: How to create a backup in Reckon Accounts Hosted with complete verification

Download a copy of the backups you have created on the Hosted platform onto your own computer.

DATA RECOVERY: How to download a backup file (*.QBB) from Reckon Accounts Hosted to your local computer

[Note For larger files]

These snapshots are just copies of your actual company data file (QBW). 

You can create sub-folders like "Day 1", "Day 2", "Week 1", "Week 2", etc. in the Hosted B: or Q: drives

In the example below you can see 4 folders for each week in a month created on the Hosted B: drive and inside each week folder are some day folders.

You can also create a sub-folder to store each end-of-month snapshot copy.

To make a copy of a file:

i. Click on the file once so that it is selected

ii. Press the CTRL key and C key together to make a copy

iii. Press the CTRL key and V key together to paste that copy to a new location

These QBW copies can be placed in those user-created folders within your Hosted B:\ drive or also downloaded to your local computer C:\ drive or external USB device.

For the "End of week" backups, these can be done using the built-in backup function that includes the complete verification.

Those QBW copies can be placed in user-created folders within your Hosted B:\ drive or also downloaded to your local computer C:\ drive or external USB device..