New location for the ImportErrors folder

Legacy KB ID: 4086

Question

I cannot find the ImportErrors folder in Reckon Accounts 2011/12.  In previous versions it was in C>\Program Files\Intuit\QuickBooks 20xx-xx\.

Answer

In Reckon Accounts 2011/12 the ImportErrors folder has been moved to:

·         Windows 7 & Vista:  C:\ Users\ Public\ Documents\ Intuit\ QuickBooks 2011-12\ ImportErrors

·         Windows XP:  C:\ Documents & Settings\ All Users\ Shared Documents\ Intuit\ QuickBooks\ ImportErrors

 . Windows 10 & 11: C:\Users\Public\Documents\Intuit\QuickBooks\ImportErrors

The change has been made to cater for the Windows 7 & Vista operating systems that mark the Program Files folder as a protected folder and do not allow users to write to that folder. 

Programs such as Retail Point of Sale will now be able to write their error files.

 

How did we do?

Unable to uninstall QuickPOS v5

Slow Layby functionality in POS Online

Related Articles

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)