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Getting started with Reckon Mate


Reckon Mate allows you as an employee to view your leave balances, pay slips, personal details registered with your employer and more.

Before you can use Reckon Mate, your employer needs to invite you from within the Reckon Payroll web or mobile application, and you'll need to have a Reckon account. If you are new to Reckon when invited, you will receive an invitation email that asks you to verify your employment. You will then be prompted to create a Reckon Customer Account and password.
  1. Search for Reckon Mate on your iOS app store or Google Play store:

Alternatively, scan this QR code from your device.



  1. Tap Sign in then enter your Reckon email and password
  2. Enter your Reckon email address and password.
    If you don't remember your password, click on the Forgotten password link and enter your email address.

  1. A dashboard with your pay details will appear.


View pay slips

You can view and download payslips as a PDF from Reckon Mate. Your last 5 pay slips will be display on My Pay tab.

  1. To view previous pay slips, tap View all.
  1. You can filter the pay slips list by setting a date range. Only pay slips within the set date will be display.
  2. Tap on the pay slip to bring up the pay details.
  3. To download the PDF copy of your payslip, tap on the download icon on the top-right of the screen.


Settings

You can enable push notifications, biometrics, manage your employee profile photo and access help & support from Settings.

  1. Tap on the cog icon on the footer navigator. From Settings, you can set up biometrics so you can sign in to Reckon Mate using your device biometrics settings. You can also add or edit your profile photo in Reckon Mate by tapping on Edit Photo.
    You will need to grant camera permissions to Reckon Mate in order to use the device camera.

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