RESC on Payment Summary is incorrect or does not match totals in Payroll Summary Report

Legacy KB ID: 5324

Question

Why doesn’t the RESC amount on the Payment Summary match the RESC amount on the Payroll Summary Report?

Answer

An item on a pay that impacts on RESC needs refreshing.

 

Detailed Instructions

 

Reportable Employee Super Contributions (RESC) are super items paid from pre-tax earnings.  These items include:

  1. Salary Sacrifice (SS)
  2. Employer Additional (EA)
  3. More than 9% for the Super Guarantee (SA)
  4. More than the negotiated amount of a Collective Agreement (CA).

Where the RESC amounts do not appear to correspond between reports, please ensure that all RESC items on the Payroll Summary Report have been considered – e.g. Salary Sacrifice and Employer Additional. 

Where there is still a difference, then Reckon Accounts is not reporting on all pays.  A refresh of the pay should fix the problem. 

 

To locate and fix the pay that is creating the error:

 

1.    Click on Reports, Employees and Payroll and select the Super Report by Employee;

2.    Click on Modify Report and in the columns, box scroll down to RESC Amount and tick it;

3.    Scroll down to the relevant Employee and identify the pay which should have a RESC amount but does not, or any other irregularity;

4.    Double click on the pay; click on Unlock Net Pay;

5.    Delete the Super items contributing to RESC and re-enter them for the same amount;

6.    Repeat for all affected Funds and Employees

7.    Generate the Super Report by Fund and the RESC amount should show;

8.    Generate the Payment Summaries and Payroll Summary Report and the RESC totals should now be equal.

 


Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/

 

Need more help?

Ask the Reckon Community at: https://community.reckon.com/reckon.

How did we do?

A/R Ageing Summary Report is not sorted correctly

Error: ‘The tax account does not exist. There is no data on which to report” when generating a Tax Detail Report

Related Articles

0% Super (SA) is written to RESC on payment summary.
A/R or A/P Ageing Summary Report totals do not match the Balance Sheet
Payroll Premier: Deductions and Allowances report incorrectly on the Payment Summary
Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)