Reckon Accounts Desktop: Set the PDF Converter to a unique printer port

Legacy KB ID: 5601

Question

How do I set the Reckon Accounts V5 PDF Converter to its own port?

Answer

  1. Close Reckon Accounts Desktop.
  2. Open the Devices and Printers window.
  3. Right-click on the Reckon Accounts V5 PDF Converter and view the printer queue. 
  4. Delete items in the queue then close the window.
  5. Close the Devices and Printers window.
  6. Go to C:\Program Data\Intuit\ReckonAcounts 202x\ and delete QBPRINT.QBP and WPR.INI.
 If you cannot see C:\Program Data then it is hidden. 
To unhide it click on the View tab in your File Explorer, and tick Hidden folders.
  1. Open the Devices and Printers window again;
  2. Right click your Reckon Accounts V5 PDF Converter.
  3. Go to Printer Properties.
  4. Go to the Ports tab.
  5. Click the Add Port button.
    1. Select Local Port and click the New Port button;
    2. In the Enter a port name field, enter RAB2, click OK, and then click Close;
    3. Be sure that the RAB2 port is selected in the Ports list and click Apply.
  6. Click the Advanced tab.
    1. Click on Spool print documents so program finishes printing faster.
    2. Clear the checkbox labelled Enable advanced printing features.
    3. Click on Print directly to printer.
    4. Click the Driver drop-down arrow and select Amyuni Document Converter 500.
  7. Click Apply and then click OK;
  8. Close all applications and restart the computer.
  9. Launch Reckon Accounts Business and test printing and emailing. 

Need more help? Ask the Reckon Community at: https://community.reckon.com/

How did we do?

Adjustment note print out is incorrect when printed through print forms area

Payment Summaries disappear from Send Forms in Accounts Business 2014.

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