My printing is out of alignment as printing preferences have changed to A4 from the letter.

Legacy KB ID: 5696

Question

My printing is appearing to be squeezed and out of alignment. Upon investigation, I found my default preference for printing has changed to ‘A4’ when it should be a ‘Letter (8 ½ x 11 in)’. Why has this happened and how do I change it back.

Applies to:

Reckon Accounts Hosted NZ

Answer

Select ‘Use specified printer settings below for the tax invoice’ option to print and select letter as a paper size.

Detailed steps.

We have done a major update to our hosted environment and corrected the printing settings. This means that the default paper size is now A4.

If you have previously changed that paper size to letter, you will have this issue.

  1. Click Lists > Templates
  2. Double-click on the template you would like to change the preference for
  3. Click on Additional Customisation
  4. Click the Print tab
  5. Select the ‘Use specified printer settings below’ radio button
  6. From the Paper Size drop-down menu, select Letter (8 ½ x 11 in)
  7. Click OK to the Additional Customisation window
  8. Click OK to the Basic Customisation window

This will now retain the templates you had previously configured and print correctly.

Need more help?

Ask the Reckon Community at:https://community.reckon.com/reckon

How did we do?

Reckon Accounts Hosted allows a User to access a company file after his permission to access the shared file been removed

Do you want to allow the webpage to access your Clipboard message when launching the new Hosted

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