ABA file being rejected by the Bank

Legacy KB ID: 3906

Question

Why is my ABA file being rejected by the bank today?  I have been using online banking for a long time and nothing has changed in my file since the last successful upload.

Answer

Firstly, what was the error message supplied by the Bank?  Does it lead you directly to the problem?

Next, was the ABA file viewed in another application like Notepad or Excel before it was uploaded to the Bank’s online portal?  If so, Bank security features may reject an ABA file that has been opened/edited since being created.  Try creating a new ABA file and uploading directly to the Bank’s online portal.  See below for instructions.

 

Then, confirm that details for Online Banking on your Bank Account have not changed.

On the List Menu > Chart of Accounts > right-click your online-enabled Bank Account and select Edit > click on the Online tab.  Check the details for:

·         Bank BSB No.

·         Account No.

·         APCA No.

·         Are you required to tick the box Include Balance Record?

On the Company Menu > Company Information > have you the correct details for the company’s Legal Name field?

 

Then, restore the ABA file and create a new ABA file:

1.    In the Online Banking Centre > select the appropriate Financial Institution and Account

2.    Click on ABA File History > modify the date range > select the relevant ABA file from the list > OK

3.    To the message ‘Are you sure the ABA file has not been processed by the bank’, click on Yes

4.    Save the ABA file again.

You can now upload your ABA file to your Bank.

 

If the problem persists, check with your Bank whether there have been any relevant changes to the ABA upload system.  Recent changes have included:

·         RaboBank – Lodgement Reference No (in the Supplier and Employee records) cannot be longer than 16 characters.


 



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