RAH continues to pixilate and considerable lag between keystrokes and screen movement.

Legacy KB ID: 5228

Question

Why does my screen pixilated and experience a considerable lengthy lag between keystrokes and appearance on the screen?

Answer

Update your display drivers and/or lower your screen resolution settings.

 

Solution

 

Confirm that your Internet Connection Speed is above 2Mbps

 

Update your display drivers

1.    Open Device Manager:

b.    Right Click Computer > Device Manager

2.    Update Display Adapters

a.    Expand Display Drivers > Right Click on Display Driver >

b.    Select Scan for Hardware Changes

c.    Search Automatically for updated Driver

If drivers are out of date Windows will implement an update process

 

If the problem persists then reduce your screen resolution

1.    Right-click your Desktop and select Screen Resolution

2.    In the resolution box select a lower setting

3.    Click OK

 

 

Need more help?

Ask the Reckon Community at: https://community.reckon.com/reckon.

 

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