Unable to print barcodes / product labels in Retail Point of Sale 2008/09 using Windows Vista

Legacy KB ID: 3294

Question

Why am I unable to print barcodes / product labels in Retail Point of Sale 2008/09 using Windows Vista?

Answer

In order to print your barcodes / labels, the Product List must contain a vertical scroll bar.

To do this;

  • Open Retail Point of Sale Administrator
  • Click on the Products icon
  • Click the Restore down button to minimise the Products list window
  • Reduce the window until a vertical scroll bar is visible

You will now be able to print your barcodes / labels.



Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

Assigning a keyboard key to a preset product category

POS Terminal unexpectedly requests a User ID

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