Sales Receipt appears in the Missing Cheque Report

Legacy KB ID: 4621

Question

Why does a Sales Receipt appear in the Missing Cheques Report?

Answer

You would experience this issue if you included a Payment Item on a Sales Receipt that had a value of $0.00 and was assigned directly to a bank account.    

You will not get this error if the Payment Item is assigned to the Undeposited Funds Account or has a value greater than $0.00.

Solution

Delete any $0.00 payment items from Sales Receipts.

Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/