Reckon Accounts Desktop: Re-sorting the Names List

Legacy KB ID: 342

Question

How do I re-sort the Names lists in Reckon Accounts?

Answer

What is happening?

  • Lists appear out of order
  • New entries appear at the top of the list
  • Reports appear out of order
  • Name filter drop-down auto-fill not working in the Advanced Find.

One or more of your Reckon Accounts lists may be out of order and need to be resorted.

To do this:

  1. Close any application running on the computer
  2. If you currently have Reckon Accounts open, exit/close the software and re-open Reckon Accounts and select the data file you wish to perform the verify and rebuild
  3. Open the Write Cheques window ( go to Banking menu > Write Cheques or press Ctrl + W)
  4. Click into the Pay to the Order field on the cheque form so that the cursor is flashing
  5. Press Ctrl + L on your keyboard to display the Names List
  6. At the bottom of the list, select the check box Include Inactive or Show All
  7. From the View menu, select Re-sort List. Click OK to the message that follows
  8. Go to the List menu and select Chart of Accounts
  9. From the View menu, select Re-sort List. Click OK to the message that follows.
  10. Repeat this process with the remainder of the List menu, including Customer and Supplier Profile Lists sub-menu.

Need more help? Reach out to us on the Reckon Community: https://community.reckon.com/

How did we do?

The message Are you sure you want to exit Reckon Accounts message no longer appears.

Unrecoverable error when processing or editing a pay

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