Leave Accrued Report encounters an error in Payroll 2023/24 message " no records found "

Legacy KB ID: 3645

Question

Why can’t I view the leave accrued in the Leave Accrued Report?  I get an error:

‘ No Records found.  There are no records that meet the selected criteria.  Try changing the report filter, report date range ’

I click OK and see a blank report.

Answer

The Leave Accrued Report will only display information when the Dates box is set to All.  In 2023/24 this report is opening with Last Pay and generating the error message.  This problem is being investigated by our Development Team.

 

Workaround

1.    Open the Leave Accrued Report and close the error message.

2.    Click on the down arrow in the Dates box and select All.  The Report should now display.

3.    Click on File then Save Report.

4.    Accept the name as is and tick the box Add to Memorized Reports.

Next time you need the report, open it from the Memorized Reports List.

On the top menu line, click on Reports, then Memorized Reports and select your saved Leave Accrued Report. 

 

Alternative

Do not use the Reports Menu option, but choose the Reports Icon instead.

Select Leave and then choose Leave Accrued Report from the menu.

Click on Preview Edit and the Leave Accrued Report will open correctly.

 

How did we do?

The QTY column under payrates in the employee setup display is titled 'worked', how can I change this?

Special Leave Taken is not exported to Quickbooks

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