Exception in module HUBB.exe at 00BECE8F. KYOTO BUG: - Our Y2K Fix is no longer a fix.

Legacy KB ID: 5719

Question

Why am I getting the error Application Error:

Exception Exception in module HUBB.exe at 00BECE8F. KYOTO BUG: - Our Y2K Fix is no longer a fix when I run the HUBB investor?


Applies to:

Reckon Accounts Personal

Answer

HUBBInvestor is a third party application. Please Update theHUBBInvestor application by downloadingit straight from theirwebsite.

  1. Uninstall your installed HUBBInvestor application
  2. Click this link to get the updated installer
  3. https://www.hubbinvestor.com/
  4. Fill out the information needed to download the installer and Serial number
  5. Once completed and submitted, an email will be sent to you with the link to download the installer and the Serial Number. You will need the Serial number to register the HUBBInvestor application.
  6. Download and install the application.
  7. Once you have registered your HUBBInvestor, launch it again and the error will no longer come up.

Need more help?

Ask the Reckon Community at:https://community.reckon.com/reckon

How did we do?

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