GST not calculated on amounts above $18 million

Legacy KB ID: 5235

Question

Why doesn’t Accounts Business calculate the correct amount of GST for amounts greater than $18,000,000.00?  The tax for $18 million is applied to all amounts above this level.

Answer

Break up the one-line entry into multiple lines so that each line amount is no more than $18 million.

The Issue

This issue has been noticed on Sales Receipts, Tax Invoices, and Bills and Write Cheque on the Item tab only, and when Amounts include tax is ticked. 

The issue is being investigated by our Product Development.

Reckon apologizes for the inconvenience this issue is causing.

Workaround 1:  Enter items as Net

  Untick the box: Amounts include tax, at the bottom of the form.

Workaround 2: Split the transaction into multiple lines so that each line is not greater than $18 million.

Need more help?

Ask the Reckon Community at: https://community.reckon.com/

OR

Raise a Support Ticket: https://www.reckon.com/au/support/ticket/