Accounts not appearing in the Chart of Accounts after using the 'easy step interview'

Legacy KB ID: 2035

Question

Why are Accounts not appearing in the Chart of Accounts after using the 'easy step interview'?

Answer

When creating a new data file from the easy step interview, if you select a Healthcare type of business the default chart of accounts offered by the program does not appear when the file is created. A small chart of accounts will appear with only 5 accounts.


This does not happen if you choose General Business.


You can either choose General Business or (no type) and modify the Chart of Accounts manually.

Need more help?

Ask the Reckon Community at: https://community.reckon.com/

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

Missing transactions in a Reckon Accounts company file

GST not calculated on amounts above $18 million

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